Patient Support Specialists

support special

The Vertex GPS Experience

Personalized support from Vertex GPS starts with our team of Patient Support Specialists. Your dedicated specialist can support you with getting access to your Vertex medicine, educational materials, refill reminders, and more.

The Vertex GPS DifferenceThe Vertex GPS Difference

Meet your Patient Support Specialist

You and your specialist are paired based on the location of your care center.

Choose your state

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Chelsea

Birmingham, AL

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Margaret

Anchorage, AK

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Hayley

Phoenix, AZ

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Brian

Little Rock, AR

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Amanda

Sacramento, CA

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Rebecca

Los Angeles, CA

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Shawn

San Francisco, CA

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Marlee

Denver, CO

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Manoushka

New Haven, CT

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Jonathan

Wilmington, DE

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Kireina

Jacksonville, FL

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Ryan

Orlando, FL

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Sarah

Tampa, FL

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Kayla

Atlanta, GA

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Kireina

Augusta, GA

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Hayley

Honolulu, HI

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Jadil

Boise, ID

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Frank

Chicago, IL

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Katie

Indianapolis, IN

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Jenna

Des Moines, IA

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Michelle

Kansas City, KS

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Joe

Louisville, KY

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Brian

New Orleans, LA

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Jacqui

Portland, ME

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John

Baltimore, MD

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Jacqui

Springfield, MA

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Laurel

Boston, MA

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Daniel

Grand Rapids, MI

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Ancey

Minneapolis, MN

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Chelsea

Jackson, MS

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Kamila

Saint Louis, MO

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Michelle

Kansas City, MO

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Margaret

Billings, MT

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Jenna

Omaha, NE

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Amanda

Las Vegas, NV

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Jacqui

Lebanon, NH

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Anh

Edison, NJ

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Manoushka

Morristown, NJ

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Hayley

Albuquerque, NM

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Anh

New York, NY

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Valerie

Syracuse, NY

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Adriana

Chapel Hill, NC

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Julia

Charlotte, NC

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Ancey

Fargo, ND

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Laura

Akron, OH

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Margarida

Cincinnati, OH

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Tuany

Cleveland, OH

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Renatta

Oklahoma City, OK

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Jadil

Portland, OR

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Jonathan

Philadelphia, PA

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Vahe

Pittsburgh, PA

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Susan

Charleston, SC

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Leanne

Nashville, TN

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Susan

Knoxville, TN

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Dianivette

Austin, TX

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Lauren

Houston, TX

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Liz

Dallas, TX

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Christian

Salt Lake City, UT

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Jacqui

Burlington, VT

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Alyssa

Virginia Beach, VA

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Margaret

Seattle, WA

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Joe

Charleston, WV

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Lyndsey

Milwaukee, WI

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John

District of Columbia

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Laurel

Providence, RI

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Ancey

Pierre, SD

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Jadil

Cheyenne, WY

Your Patient Support Specialist
is here to help by:

  • copay icon

    Coordinating with your insurance company to review your insurance coverage and out-of-pocket costs. He or she can also let you know if you're eligible for certain financial assistance programs.

  • telephone icon

    Connecting with your healthcare provider to discuss any questions your insurance company may have while determining your coverage.

  • cordinate insurance

    Working with your specialty pharmacy to help you coordinate shipments and let you know when it's time to refill your Vertex medicine. See which specialty pharmacies provide Vertex medicines.

  • support icon

    Continuing to support you while you are taking your Vertex medicine by providing educational tools, refill reminders, and other helpful resources.

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Stay connected, your way

Connect with your Patient Support Specialist whichever way works best for you. Prefer phone calls? E-mails? Letters? Stay in the know with information about your Vertex medicine, refill reminders, and regular check-ins.

Once you're enrolled in Vertex GPS, you can sign up for texts from your Patient Support Specialist, including reminders to refill your Vertex medicine. Call your Patient Support Specialist at 1-877-752-5933 (press 2) to sign up.