Patient Support Specialists

support special

The Vertex GPS Experience

Personalized support from Vertex GPS starts with our team of Patient Support Specialists. Your dedicated specialist can support you with getting access to your Vertex medicine, educational materials, refill reminders, and more.

The Vertex GPS DifferenceThe Vertex GPS Difference

Meet your Patient Support Specialist

You and your specialist are paired based on the location of your care center.

Choose your state

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Katherine

Birmingham, AL

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Edie

Anchorage, AK

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Jaclyn

Anchorage, AK

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Hayley

Phoenix, AZ

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Nicholas

Phoenix, AZ

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Brian

Little Rock, AR

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Dyniker

Little Rock, AR

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Amanda

Sacramento, CA

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Gabrielle

Los Angeles, CA

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Grace

Sacramento, CA

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Jessica

San Francisco, CA

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Rebecca

Los Angeles, CA

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Shawn

San Francisco, CA

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Christian

Denver, CO

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Marlee

Denver, CO

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Alisia

New Haven, CT

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Manoushka

New Haven, CT

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Jen

Wilmington, DE

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Jonathan

Wilmington, DE

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Carly

Orlando, FL

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Hannah

Tampa, FL

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Ryan

Orlando, FL

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Kayla

Atlanta, GA

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Hayley

Honolulu, HI

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Nicholas

Honolulu, HI

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Shilpha

Boise, ID

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Frank

Chicago, IL

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Taylor

Chicago, IL

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Bailey

Indianapolis, IN

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Daniel

Indianapolis, IN

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Katie

Indianapolis, IN

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Maddie

Indianapolis, IN

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Andrea

Des Moines, IA

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Jenna

Des Moines, IA

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Gwen

Kansas City, KS

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Renatta

Kansas City, KS

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Sanaya

Kansas City, KS

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Genesis

Louisville, KY

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Joe

Louisville, KY

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Brian

New Orleans, LA

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Dyniker

New Orleans, LA

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Ali

Portland, ME

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Jacqui

Portland, ME

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John

Baltimore, MD

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Marc

Baltimore, MD

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Ali

Springfield, MA

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Jacqui

Springfield, MA

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Karly

Boston, MA

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Laurel

Boston, MA

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Bailey

Grand Rapids, MI

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Daniel

Grand Rapids, MI

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Ancey

Minneapolis, MN

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Stephanie

Minneapolis, MN

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Katherine

Jackson, MS

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Kamila

Saint Louis, MO

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Lorne

Saint Louis, MO

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Sanaya

Kansas City, MO

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Edie

Billings, MT

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Jaclyn

Billings, MT

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Andrea

Omaha, NE

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Jenna

Omaha, NE

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Amanda

Las Vegas, NV

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Grace

Las Vegas, NV

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Ali

Lebanon, NH

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Jacqui

Lebanon, NH

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Alisia

Morristown, NJ

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Anh

Edison, NJ

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Lauren

Edison, NJ

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Manoushka

Morristown, NJ

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Hayley

Albuquerque, NM

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Nicholas

Albuquerque, NM

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Anh

New York, NY

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Lauren

New York, NY

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Sebora

Syracuse, NY

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Valerie

Syracuse, NY

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Adriana

Chapel Hill, NC

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Chelsey

Chapel Hill, NC

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Janelin

Charlotte, NC

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Julia

Charlotte, NC

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Shilpha

Fargo, ND

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Ashlene

Akron, OH

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Claudette

Akron, OH

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Margarida

Cincinnati, OH

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Mitchell

Cleveland, OH

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Tess

Cincinnati, OH

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Tuany

Cleveland, OH

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Gwen

Oklahoma City, OK

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Renatta

Oklahoma City, OK

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Shilpha

Portland, OR

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Hollen

Pittsburgh, PA

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Jen

Philadelphia, PA

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Jonathan

Philadelphia, PA

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Sarah

Pittsburgh, PA

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Hayley

Charleston, SC

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Susan

Charleston, SC

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Hayley

Knoxville, TN

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Leanne

Nashville, TN

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Mallory

Nashville, TN

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Susan

Knoxville, TN

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Lauren

Houston, TX

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Liz

Dallas, TX

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Stephanie

Austin, TX

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Zherui

Dallas, TX

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Christian

Salt Lake City, UT

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Elise

Salt Lake City, UT

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Ali

Burlington, VT

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Jacqui

Burlington, VT

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Alyssa

Virginia Beach, VA

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Emily

Virginia Beach, VA

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Edie

Seattle, WA

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Jaclyn

Seattle, WA

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Genesis

Charleston, WV

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Joe

Charleston, WV

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Lyndsey

Milwaukee, WI

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Ryan

Milwaukee, WI

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John

District of Columbia

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Marc

District of Columbia

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Karly

Providence, RI

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Laurel

Providence, RI

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Shilpha

Pierre, SD

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Shilpha

Cheyenne, WY

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Hannah

San Juan, PR

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Adaeze

National Support Specialist

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Catherine

National Support Specialist

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Cathleen

National Support Specialist

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Elizabeth

National Support Specialist

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Otis

National Support Specialist

Your Patient Support Specialist
is here to help by:

  • copay icon

    Coordinating with your insurance company to review your insurance coverage and out-of-pocket costs. He or she can also let you know if you're eligible for certain financial assistance programs.

  • telephone icon

    Connecting with your healthcare provider to discuss any questions your insurance company may have while determining your coverage.

  • cordinate insurance

    Working with your specialty pharmacy to help you coordinate shipments and let you know when it's time to refill your Vertex medicine. See which specialty pharmacies provide Vertex medicines.

  • support icon

    Continuing to support you while you are taking your Vertex medicine by providing educational tools, refill reminders, and other helpful resources.

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Stay connected, your way

Connect with your Patient Support Specialist whichever way works best for you. Prefer phone calls? E-mails? Letters? Stay in the know with information about your Vertex medicine, refill reminders, and regular check-ins.

Once you're enrolled in Vertex GPS, you can sign up for texts from your Patient Support Specialist, including reminders to refill your Vertex medicine. Call your Patient Support Specialist at 1-877-752-5933 (press 2) to sign up.