Patient Support Specialists
The Vertex GPS Experience
Personalized support from Vertex GPS starts with our team of Patient Support Specialists. Your dedicated specialist can support you with getting access to your Vertex medicine, educational materials, refill reminders, and more.
Meet your Patient Support Specialist
You and your specialist are paired based on the location of your Care Center.
We also have a team of national Patient Support Specialists who help provide support across the country.
Choose your state
Look for the specialist who speaks Spanish in your state!
Chelsea
Elizabeth
Kireina
Spanish-Speaking Specialist
Jadil
Spanish-Speaking Specialist
Jessica
Ryan
Adaeze
Hayley
Kireina
Spanish-Speaking Specialist
Brian
Chelsea
Kireina
Spanish-Speaking Specialist
Amanda
Ashlene
Gabrielle
Gayle
Kathryn
Mariela
Spanish-Speaking Specialist
Mitchell
Rebecca
Shawn
Christian
Jaclyn
Jadil
Spanish-Speaking Specialist
Sarah
Andrea
Spanish-Speaking Specialist
Ellen
Marc
Alisia
Andrea
Spanish-Speaking Specialist
Manoushka
Brian
Carly
Chelsea
Dyniker
Janelin
Kireina
Spanish-Speaking Specialist
Ryan
Caitlin
Kayla
Mariela
Spanish-Speaking Specialist
Otis
Adaeze
Hayley
Kireina
Spanish-Speaking Specialist
Jadil
Spanish-Speaking Specialist
Shilpa
Frank
Morgan
Piero
Spanish-Speaking Specialist
Taylor
Alexandria
Katie
Piero
Spanish-Speaking Specialist
Andrea
Spanish-Speaking Specialist
Jenna
Laura
Piero
Spanish-Speaking Specialist
Gwen
Lauren
Piero
Spanish-Speaking Specialist
Renatta
Andrea
Spanish-Speaking Specialist
Genesis
Joe
Brian
Chelsea
Kireina
Spanish-Speaking Specialist
Alysha
Andrea
Spanish-Speaking Specialist
Jacqui
Andrea
Spanish-Speaking Specialist
John
Nicole
Andrea
Spanish-Speaking Specialist
Ellen
Karly
Laurel
Marc
Beth
Daniel
Piero
Spanish-Speaking Specialist
Ancey
Jadil
Spanish-Speaking Specialist
Jessica
Morgan
Ryan
Stephanie
Chelsea
Elizabeth
Kireina
Spanish-Speaking Specialist
Lauren
Lorne
Piero
Spanish-Speaking Specialist
Sanaya
Jadil
Spanish-Speaking Specialist
Jessica
Ryan
Andrea
Spanish-Speaking Specialist
Laura
Piero
Spanish-Speaking Specialist
Amanda
Gayle
Mariela
Spanish-Speaking Specialist
Alysha
Andrea
Spanish-Speaking Specialist
Jacqui
Alisia
Andrea
Spanish-Speaking Specialist
Manoushka
Adaeze
Hayley
Kireina
Spanish-Speaking Specialist
Ali
Andrea
Spanish-Speaking Specialist
Anh
Catherine
Ellen
Marc
Sebora
Bibiana
Chelsey
Lauren
Mariela
Spanish-Speaking Specialist
May
Jadil
Spanish-Speaking Specialist
Jessica
Ryan
Andrea
Spanish-Speaking Specialist
Claudette
Emily
Madison
Margarida
Tess
Tuany
Gwen
Piero
Spanish-Speaking Specialist
Renatta
Jadil
Spanish-Speaking Specialist
Shilpa
Alisia
Andrea
Spanish-Speaking Specialist
Hannah
Hollen
Jen
Manoushka
Sarah
Haley
Mariela
Spanish-Speaking Specialist
Susan
Haley
Mallory
Mariela
Spanish-Speaking Specialist
Sarah
Susan
Diana
Spanish-Speaking Specialist
Kireina
Spanish-Speaking Specialist
Lauren
Liz
MaryEllen
Nicole
Stephanie
Zherui
Annie
Elise
Jadil
Spanish-Speaking Specialist
Alysha
Andrea
Spanish-Speaking Specialist
Jacqui
Alyssa
Andrea
Spanish-Speaking Specialist
Emily
John
Nicole
Christian
Ixland
Jadil
Spanish-Speaking Specialist
Andrea
Spanish-Speaking Specialist
Genesis
Joe
Farida
Maddie
Piero
Spanish-Speaking Specialist
Andrea
Spanish-Speaking Specialist
John
Nicole
Andrea
Spanish-Speaking Specialist
Karly
Laurel
Jadil
Spanish-Speaking Specialist
Jessica
Ryan
Christian
Ixland
Jaclyn
Jadil
Spanish-Speaking Specialist
Kireina
Spanish-Speaking Specialist
Adaeze
Catherine
Cathleen
Elizabeth
Otis
Andrea
Spanish-Speaking Specialist
Diana
Spanish-Speaking Specialist
Jadil
Spanish-Speaking Specialist
Kireina
Spanish-Speaking Specialist
Mariela
Spanish-Speaking Specialist
Piero
Spanish-Speaking Specialist
Your Patient Support Specialist
is here to help by:
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Verifying coverage with your insurance company to review your insurance coverage and out-of-pocket costs. They can also let you know if you're eligible for certain financial assistance programs.
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Connecting with your healthcare provider to discuss your plan's prior authorization (PA) requirements or questions your insurance company has while determining your coverage.
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Working with your specialty pharmacy to help you coordinate shipments and let you know when it's time to refill your Vertex medicine. See which specialty pharmacies provide Vertex medicines.
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Continuing to support you while you are taking your Vertex medicine by providing educational tools, refill reminders, and other helpful resources.
Stay connected, your way
Connect with your Patient Support Specialist whichever way works best for you.
Phone calls:
Call your Patient Support Specialist at 1-877-752-5933 (press 2) 1-877-752-5933 (press 2) between 8:30 AM and 7 PM ET Monday through Friday.
Text messages*:
Text with your specialist at 1-877-752-5933 1-877-752-5933. You can also sign up for text refill reminders for your Vertex medicine.
*Message and data rates may apply.
E-mails and letters:
You can receive helpful resources and information about your Vertex medicine, such as how it was studied, how to take it, and more.
The Vertex GPS Connect app:
Chat with your Patient Support Specialist via convenient in-app messaging.
