Patient Support Specialists

The Vertex GPS Experience
Personalized support from Vertex GPS starts with our team of Patient Support Specialists. Your dedicated specialist can support you with getting access to your Vertex medicine, educational materials, refill reminders, and more.


Meet your Patient Support Specialist
You and your specialist are paired based on the location of your Care Center.
We also have a team of national Patient Support Specialists who help provide support across the country.
Choose your state
Look for the specialist who speaks Spanish in your state!

Chelsea

Elizabeth

Kireina
Spanish-Speaking Specialist

Jadil
Spanish-Speaking Specialist

Jessica

Ryan

Adaeze

Hayley

Kireina
Spanish-Speaking Specialist

Brian

Chelsea

Kireina
Spanish-Speaking Specialist

Amanda

Ashlene

Gabrielle

Gayle

Kathryn

Mariela
Spanish-Speaking Specialist

Mitchell

Rebecca

Shawn

Christian

Jaclyn

Jadil
Spanish-Speaking Specialist

Sarah

Andrea
Spanish-Speaking Specialist

Ellen

Marc

Alisia

Andrea
Spanish-Speaking Specialist

Manoushka

Brian

Carly

Chelsea

Dyniker

Janelin

Kireina
Spanish-Speaking Specialist

Ryan

Caitlin

Kayla

Mariela
Spanish-Speaking Specialist

Otis

Adaeze

Hayley

Kireina
Spanish-Speaking Specialist

Jadil
Spanish-Speaking Specialist

Shilpa

Frank

Morgan

Piero
Spanish-Speaking Specialist

Taylor

Alexandria

Katie

Piero
Spanish-Speaking Specialist

Andrea
Spanish-Speaking Specialist

Jenna

Laura

Piero
Spanish-Speaking Specialist

Gwen

Lauren

Piero
Spanish-Speaking Specialist

Renatta

Andrea
Spanish-Speaking Specialist

Genesis

Joe

Brian

Chelsea

Kireina
Spanish-Speaking Specialist

Alysha

Andrea
Spanish-Speaking Specialist

Jacqui

Andrea
Spanish-Speaking Specialist

John

Nicole

Andrea
Spanish-Speaking Specialist

Ellen

Karly

Laurel

Marc

Beth

Daniel

Piero
Spanish-Speaking Specialist

Ancey

Jadil
Spanish-Speaking Specialist

Jessica

Morgan

Ryan

Stephanie

Chelsea

Elizabeth

Kireina
Spanish-Speaking Specialist

Lauren

Lorne

Piero
Spanish-Speaking Specialist

Sanaya

Jadil
Spanish-Speaking Specialist

Jessica

Ryan

Andrea
Spanish-Speaking Specialist

Laura

Piero
Spanish-Speaking Specialist

Amanda

Gayle

Mariela
Spanish-Speaking Specialist

Alysha

Andrea
Spanish-Speaking Specialist

Jacqui

Alisia

Andrea
Spanish-Speaking Specialist

Manoushka

Adaeze

Hayley

Kireina
Spanish-Speaking Specialist

Ali

Andrea
Spanish-Speaking Specialist

Anh

Catherine

Ellen

Marc

Sebora

Bibiana

Chelsey

Lauren

Mariela
Spanish-Speaking Specialist

May

Jadil
Spanish-Speaking Specialist

Jessica

Ryan

Andrea
Spanish-Speaking Specialist

Claudette

Emily

Madison

Margarida

Tess

Tuany

Gwen

Piero
Spanish-Speaking Specialist

Renatta

Jadil
Spanish-Speaking Specialist

Shilpa

Alisia

Andrea
Spanish-Speaking Specialist

Hannah

Hollen

Jen

Manoushka

Sarah

Haley

Mariela
Spanish-Speaking Specialist

Susan

Haley

Mallory

Mariela
Spanish-Speaking Specialist

Sarah

Susan

Diana
Spanish-Speaking Specialist

Kireina
Spanish-Speaking Specialist

Lauren

Liz

MaryEllen

Nicole

Stephanie

Zherui

Annie

Elise

Jadil
Spanish-Speaking Specialist

Alysha

Andrea
Spanish-Speaking Specialist

Jacqui

Alyssa

Andrea
Spanish-Speaking Specialist

Emily

John

Nicole

Christian

Ixland

Jadil
Spanish-Speaking Specialist

Andrea
Spanish-Speaking Specialist

Genesis

Joe

Farida

Maddie

Piero
Spanish-Speaking Specialist

Andrea
Spanish-Speaking Specialist

John

Nicole

Andrea
Spanish-Speaking Specialist

Karly

Laurel

Jadil
Spanish-Speaking Specialist

Jessica

Ryan

Christian

Ixland

Jaclyn

Jadil
Spanish-Speaking Specialist

Kireina
Spanish-Speaking Specialist

Adaeze

Catherine

Cathleen

Elizabeth

Otis

Andrea
Spanish-Speaking Specialist

Diana
Spanish-Speaking Specialist

Jadil
Spanish-Speaking Specialist

Kireina
Spanish-Speaking Specialist

Mariela
Spanish-Speaking Specialist

Piero
Spanish-Speaking Specialist
Your Patient Support Specialist
is here to help by:
-
Verifying coverage with your insurance company to review your insurance coverage and out-of-pocket costs. They can also let you know if you're eligible for certain financial assistance programs.
-
Connecting with your healthcare provider to discuss your plan's prior authorization (PA) requirements or questions your insurance company has while determining your coverage.
-
Working with your specialty pharmacy to help you coordinate shipments and let you know when it's time to refill your Vertex medicine. See which specialty pharmacies provide Vertex medicines.
-
Continuing to support you while you are taking your Vertex medicine by providing educational tools, refill reminders, and other helpful resources.
Stay connected, your way
Connect with your Patient Support Specialist whichever way works best for you.
Phone calls:
Call your Patient Support Specialist at 1-877-752-5933 (press 2) 1-877-752-5933 (press 2) between 8:30 AM and 7 PM ET Monday through Friday.
Text messages*:
Text with your specialist at 1-877-752-5933 1-877-752-5933. You can also sign up for text refill reminders for your Vertex medicine.
*Message and data rates may apply.
E-mails and letters:
You can receive helpful resources and information about your Vertex medicine, such as how it was studied, how to take it, and more.