Personalized patient support from day one
Our GPS Patient Support Specialists can help your patients along every step of their treatment journey—from starting on their Vertex medicine to planning for what’s ahead.
Here are some of the many ways they can help.
Starting on treatment
Starting on treatment
- Verify coverage and out-of-pocket costs with their insurance company
- Connect with you and your staff to discuss any prior authorization requirements, as well as any questions that the insurance company may have while determining coverage
Exploring financial assistance options
Exploring financial assistance options
- Find ways to support patients regardless of their financial situation and explore financial assistance options, like reducing their co-pay to as little as $0 per fill†*
- Help patients make sense of their new plan if their insurance changes
Continuing on treatment
Continuing on treatment
- Coordinate shipments with the specialty pharmacy and send monthly refill reminders
- Guide patients through routine changes by preplanning refills and sending tips on staying adherent
Meeting their everyday needs
Meeting their everyday needs
- Provide information on nutrition, tips for staying physically active, and ways to maintain a healthy mindset
- Send caregivers educational resources to help them teach loved ones about sticking to their daily treatment routine
Planning for what’s ahead
Planning for what’s ahead
- Help prepare patients for big life changes, like leaving home, going to college, and starting a new job
- Share tips from other people in the cystic fibrosis community
Insights into your patients' adherence
Ask your GPS Patient Support Specialist about Enrolled Patient Reports, which can help you keep track of your patients’ treatment adherence. Call us at 1-877-752-59331-877-752-5933 (press 2 when calling), Monday through Friday, from 8:30 AM to 7 PM ET.
Our support by the numbers
84%
of patients/
caregivers find the
Vertex GPS program
“extremely
helpful”‡†
Average
compliance
in patients
enrolled in Vertex
GPS nationwide§‡
1:1
support
from 90+ GPS Patient Support Specialists, including in Spanish||§
†*Limitations apply. Annual assistance is limited to a maximum of $20,000. Not available to individuals with government-funded insurance such as Medicaid, Medicare, and TRICARE®. Vertex reserves the right to rescind, revoke, or amend this assistance program at any time.
‡†Based on Vertex GPS market research of 120 surveyed, August 2019.
§‡Based on prescription refill data from specialty pharmacies used by Vertex, as well as on-therapy patient records. Data does not include hospital pharmacies and government entities. The compliance calculation uses the PDC (portion of days covered) methodology using 6 months of patient shipment history from 3/1/2022 to 8/31/2022.
||§As of December 2022. Not all GPS Patient Support Specialists provide support in Spanish.